MBA (Service Management)
Develop expertise in service industry management MBA Service Management Discover program details job opportunities.
Course Overview
MBA (Service Management)
An MBA in Service Management is a graduate-level degree program that focuses on developing students' skills and knowledge in managing service-oriented businesses. This specialized MBA program covers topics such as customer relationship management, service quality management, service marketing, operations management, and strategic management in the context of service industries. Students learn how to effectively design, deliver, and optimize services to meet customer needs and achieve business goals.
Service Management
Service Management refers to the activities, processes, and tools involved in designing, delivering, managing, and improving services for customers. It encompasses the organization's approach to planning, implementing, and controlling various services to meet the needs and expectations of customers while also ensuring value creation for the organization.
Eligibility Criteria for MBA in Service Management in India
Educational Qualifications: A bachelor's degree in any discipline from a recognized university.
Minimum Marks: Typically, a minimum of 50% aggregate marks in the undergraduate degree.
Entrance Exams: Candidates may need to appear for entrance exams like CAT, MAT, XAT, GMAT, or specific exams conducted by universities offering the program.
Merit-Based Selection: Selection is usually based on the candidate's performance in the entrance exam, group discussion, personal interview, and sometimes work experience.
Age Limit: There is usually no specific age limit for MBA programs, but some universities may have their own age criteria.
Nationality: Indian nationals as well as foreign nationals are eligible to apply.
Specific Requirements: Some universities might require candidates to have work experience in the service industry or related fields.
Note: It is advisable to check the specific eligibility criteria of the university or institution offering the MBA in Service Management program as requirements may vary.